Tagged: customer quality

The Hidden and Costly Truth About Your Cheapest Product

The Hidden and Costly Truth About Your Cheapest Product

You’ve probably felt it already: the customer who paid the least somehow takes up the most of your time. It’s not bad luck, and it’s not a difficult person. It’s what happens when a low price attracts the wrong mindset before anyone’s even bought anything. There’s a quieter pattern underneath most refund requests and support headaches, and once you see it, you can’t really unsee it.